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TOVOData Privacy Notice

Created: January 2026

Last Updated: October 2026

 

1. Who We Are

TOVOData Limited ("TOVOData", "we", "us" or "our") provides business intelligence, professional contact data and market insight services to organisations operating in business-to-business (B2B) markets.

TOVOData collects, analyses, enriches and provides information relating to organisations and individuals acting in a professional or business capacity. This Privacy Notice explains how we collect, use, store and share personal data and how individuals can exercise their privacy rights.

For the purposes of UK data protection law, TOVOData is the data controller in respect of the processing activities described in this notice.

For privacy enquiries, rights requests or complaints please contact:

Email: privacy@tovodata.co.uk

 

2. What Information We Process

TOVOData may process professional and business-related personal data, including:

  • Name

  • Job title and professional role

  • Employer or organisation

  • Business contact details

  • Regulatory registrations and permissions

  • Directorships and corporate affiliations

  • Professional profile information

  • Sector, industry and organisational information

  • Communication preferences and suppression records

We do not intentionally collect special category personal data unless required by law or made publicly available through an official public register.

 

3. Where We Obtain Information

TOVOData obtains information from a range of lawful sources, including:

  • The Financial Conduct Authority (FCA) Register

  • Companies House filings and corporate records

  • Company websites

  • Publicly available business information

  • Professional directories and industry publications

  • Licensed third-party data providers

  • Trade associations and industry bodies

  • Information supplied directly by organisations or individuals

The information we process generally relates to individuals acting in a professional, regulatory or business capacity.

 

4. How We Use Information

We use personal data to:

  • Provide business intelligence services

  • Maintain and improve our data products

  • Verify and validate business information

  • Support customer search, segmentation and prospecting activities

  • Conduct research and market analysis

  • Manage customer relationships

  • Comply with legal and regulatory obligations

  • Maintain data quality, accuracy and security

  • Respond to enquiries and exercise of rights requests

 

5. Lawful Basis for Processing

TOVOData primarily relies upon Article 6(1)(f) UK GDPR (Legitimate Interests) for the collection, enrichment, storage, analysis and provision of professional and business-related personal data.

Our legitimate interests include:

  • Providing business intelligence and market insight services

  • Supporting B2B business development activities

  • Maintaining accurate and reliable datasets

  • Facilitating professional networking and commercial engagement

  • Conducting due diligence and market research

  • Improving data quality and reducing inaccurate or duplicate records

Where appropriate, we may also rely upon:

  • Performance of a contract (Article 6(1)(b))

  • Compliance with legal obligations (Article 6(1)(c))

  • Consent (Article 6(1)(a))

 

6. Business Information Services

TOVOData maintains databases containing information relating to organisations and individuals acting in a professional capacity.

To maintain the quality and relevance of our services, we may undertake:

  • Data collection

  • Data matching

  • Data enrichment

  • Data verification

  • Data cleansing

  • Categorisation and segmentation

  • Professional profiling

These activities help ensure information remains accurate, current and relevant for legitimate business purposes.

 

7. Enrichment, Verification and Profiling

TOVOData may enrich, match, categorise, verify and profile professional and business-related information obtained from public records, regulatory registers and licensed data providers.

These activities may include:

  • Verifying professional roles and employer information

  • Validating regulatory status and authorisations

  • Matching records from multiple sources

  • Identifying and removing duplicate records

  • Categorising organisations and professionals by sector, function or seniority

  • Assessing business relevance to particular markets or industry segments

Any profiling undertaken by TOVOData is limited to professional and business-related characteristics and is not used to make solely automated decisions which produce legal or similarly significant effects on individuals.

 

8. Article 14 Transparency

In many cases, TOVOData obtains personal data indirectly rather than directly from the individual concerned.

Where personal data is obtained from sources such as the FCA Register, Companies House, company websites, industry directories, public records or licensed third-party providers, we seek to provide transparency through this Privacy Notice and other accessible mechanisms.

In certain circumstances, TOVOData may rely upon the exemption contained within Article 14(5)(b) UK GDPR where providing individual notice to every affected individual would involve a disproportionate effort.

When this exemption is relied upon, we implement alternative safeguards including:

  • Maintaining a publicly available Privacy Notice

  • Providing clear information about our data sources and processing activities

  • Publishing contact details for privacy enquiries

  • Maintaining objection, erasure and suppression processes

  • Responding to rights requests without undue delay

  • Implementing data governance, minimisation and accuracy controls

We regularly review our approach to ensure it remains proportionate, transparent and aligned with applicable data protection requirements.

 

9. Who We Share Information With

TOVOData may share personal data with:

  • Customers using our business intelligence services

  • Technology and service providers

  • Professional advisers

  • Auditors and compliance providers

  • Regulatory authorities where required by law

  • Law enforcement agencies where legally required

Customers receiving information from TOVOData are responsible for ensuring their own use of personal data complies with applicable data protection and electronic marketing laws.

 

10. Client Responsibilities

Where personal data is used by a customer for marketing, outreach, business development or related activities, the customer remains independently responsible for complying with applicable data protection laws.

This includes:

  • Providing legally required notices

  • Offering appropriate opt-out mechanisms

  • Recording and honouring objections

  • Maintaining suppression lists

  • Monitoring unsubscribe requests

  • Ensuring individuals are excluded from future communications where required

TOVOData's own suppression processes do not replace a customer's obligation to operate and maintain its own suppression controls.

 

11. Objections, Erasure and Suppression

Individuals may object to processing, request deletion of personal data or request suppression from future processing activities.

TOVOData maintains procedures to assess and respond to such requests in accordance with applicable data protection legislation.

Where appropriate, we may:

  • Delete personal data

  • Restrict processing

  • Remove information from active datasets

  • Suppress information from future enrichment activities

  • Exclude records from future marketing and business intelligence processing

Where complete deletion is not possible due to legal, regulatory or compliance requirements, we may retain a minimal suppression record solely for the purpose of ensuring that the individual's preferences continue to be respected and the information is not reintroduced into future datasets.

 

12. International Transfers

Where personal data is transferred outside the United Kingdom, TOVOData will implement appropriate safeguards in accordance with applicable data protection laws.

These safeguards may include:

  • UK International Data Transfer Agreements

  • International Data Transfer Addenda

  • Adequacy Regulations

  • Other legally recognised transfer mechanisms

 

13. Security

TOVOData maintains technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

These measures are reviewed periodically and are proportionate to the nature, volume and sensitivity of the information processed.

 

14. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this notice, including maintaining data quality, providing services, complying with legal obligations and responding to rights requests.

Retention periods are reviewed periodically and information that is no longer required is deleted, anonymised or appropriately suppressed.

 

15. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent where consent has been relied upon

  • Lodge a complaint with the Information Commissioner's Office (ICO)

Requests may be submitted to:

privacy@tovodata.co.uk

 

16. Automated Decision-Making

TOVOData does not undertake solely automated decision-making that produces legal effects or similarly significant effects on individuals.

 

17. Changes to This Privacy Notice

TOVOData may update this Privacy Notice from time to time to reflect changes in legislation, regulatory guidance, business operations or processing activities.

The most current version will always be published on our website.

 

18. Contact Us

For questions regarding this Privacy Notice, our data processing activities or the exercise of your privacy rights, please contact:

TOVOData Limited
Email: privacy@tovodata.co.uk

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Contact

help@tovodata.co.uk

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Location

TOVO, 5th Floor, 167-169 Great Portland Street, London, W1W 5PF